Importance Of Patient Advocate In The Society

By Arline Bradley


These individuals are primarily concerned with the care of patients and whether they have got sufficient knowledge about health plans. Patient advocate is a role that can be played by an individual or also by an organization that specializes in these services.

Advocates act as link between the health care provider and the patients. Those who engage in this job mostly have a background in social work or other areas such as health care. Perfect examples of these people are doctors and nurses. In the study of ethics in nursing, this advocacy is one of the major areas that are emphasized.

Advocacy may entail simple responsibilities such as overseeing the transport of patients and supervising their transfer into nursing homes.

Currently an advocate requires no special license or accredited certification in order to operate. However, Institutions are offering training and certificate programmes for those in this field. They do this through organizing workshops. Legal knowledge is however indispensable as one is required to adhere to the various legislation and rules that has been established. It is therefore incumbent upon the one to educate him or herself.

This advocacy entails playing an extremely important role when it comes to communication. He or she has to ensure that the client is fully informed on the requirements of the health provider such as the various stipulated rules and procedures. He maintains that the health care provider has all the vital medical information concerning the client. He or She links the two and therefore ensuring that the client does not undergo any unnecessary strain or anxiety hence speeding up the recovery process.

It is also incumbent upon the advocate to provide the client or family with information such as published literature that he or she thinks are necessary. The same can be extended to the health care provider. He or she also ensures that family members and other concerned parties have been informed on the progress of the patient. Another important role is ensuring the confidentiality of the client information is given priority. Unauthorized persons should not be privy to such information.Dispute solving is part of the advocacy. This involves seeking the help government agencies or even seeking justice from the court. A good example is a conflict with the insurance company.

Advocates may also be members of organizations that investigate and offer advice on healthcare issues. In these reports they ensure that the interests of the patients are safeguarded. Since some of these people are professionals, they agitate for the best practices in matters of provision of health services. The government has bolstered these efforts by setting up offices that ensure these practices are promoted and handle complains.

Personal skills are very necessary in the delivery of these services. In fact those persons who are caring, empathetic and can put themselves in the shoes of the patient are the best for the job. A family member, a child, a spouse or even a chaplain may play this role. Services of professionals such as doctors or nurses may also be sought.




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